REFUND POLICY
Dear customer, Thank you for the purchase We hope your happy with the purchase , however if your not satisfied with the purchase for any reason you may return to us for a full refund only .Please see the below for more information.
RETURNS
All returns must be postmarked within 14 days days of purchase date .Returns must be in new condition and unused .with all orginal tags and labels attached
RETURN PROCESS
To return an item please email @[email protected] to obtain a Merchandise Authorisation number (RMA) .After receiving an RMA number place the package in its originsl packaging and include your proof of purchase . then mail your product to the following address
11 Gainsborough Stikland
Cape town,Western Province
South Africa
Please note you will be responsible for all shipping charges
REFUNDS
After recieving your return and inspecting the conditionof your item , we will process your return.Please allow at least 12 days from the reciept of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statemen, depending on your credit card company. We will notify you by email when your return has been processed
EXCEPTIONS
For defective or damaged products please contact us at the contact details
below to rearrange a refund or exchange
Please note
A 20% restocking fees will need to be paid for all returns in excess of
Sale items are FINAL AND CANNOT BE RETURNED